We already have a floor plan supplier. Can we use the services?
Yes. The digital services can be chosen individually or together in All in one, independent of existing agreements.
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Pricing & subscription questions
Answers to the most common questions about pricing, plans and credits.
What happens to unused images at the end of the month?
Unused images reset when a new billing period starts. They do not carry over to the next month.
Can I cancel at any time?
Yes, you can cancel your subscription at any time. You keep access until the end of the paid period.
Can I switch between plans?
Yes! When upgrading, you keep your unused images and immediately receive the new plan's quota. The price difference is charged right away. When downgrading, you keep your current images for the rest of the period, and the new quota applies from the next renewal.
What if I need more images one month?
You can upgrade to a larger plan to get more images per month.
Do you offer refunds?
No, we do not offer refunds. However, you can cancel your subscription at any time and keep access for the rest of the period.
Can I choose only specific services?
Yes! On the pricing page and under My page → Subscription you tick the services you want: Digital staging (NOK 499/mo), Evening photos (NOK 349/mo), Reviews (NOK 249/mo), Befaring+ (NOK 249/mo), Open house emails (NOK 199/mo), Market the property (NOK 299/mo) and Follow-up emails (NOK 299/mo). The price adjusts automatically: two services give 10 % off, three give 20 %, four give 30 %, five give 40 % – and if you pick all services you get All-in-one at 899 NOK per month.
We are several employees – can the company be invoiced?
Yes. For companies with two or more employees we offer a combined company agreement with a price per employee, invoiced to the company. Send an email to post@3dsenteret.no and we will get in touch.
Which payment methods do you accept?
We accept Visa, Mastercard and most common payment cards through our payment partner Stripe.
What is the difference between free access and a subscription?
Free access is for active 3D Senteret customers who regularly order floor plans and have received an access code. Access requires an ongoing customer relationship — a single order does not qualify. Subscriptions are for anyone who wants to use the service independently.
What is required to keep free access?
Free access is reserved for active customers who use 3D Senteret as their main floor plan provider. If floor plans are not ordered regularly, access may be deactivated. You can then purchase a subscription to continue using the service.
Are you a 3D Senteret customer? Get free access with your access code.